FAQs

Delivery and Payment

How long does shipping take?

Trinidad and Tobago- 2 to 3 business days Standard Delivery

How much does Delivery cost?

For Trinidad and Tobago we offer two delivery prices based on the total of your order:

Deliveries for orders over $100 get free standard delivery

Deliveries for orders below $100 get standard delivery for $25

What locations do we deliver to?
We deliver to all TTPost approved location throughput their TrackPack Service.
How do I return an item I purchase online?
Please see our return policy
What payment options do we accept?

We currently accept Visa Linx Debit Cards, Visa & Mastercard credit cards, Online Bank Transfers/Deposits and Cash-On-Delivery.

 


Hair Care FAQs

Are our products safe for kids?

Yes, our products are safe for kids of all ages. We use the highest quality ingredients to ensure this. We recommend patch testing to ensure there are no sensitivity issues. 

 

Can our products be used on all hair types?

Yes, our products work well on all hair types. Send us a message for help finding your perfect hair combo.  

 


Temporary Hair Colour FAQs

How to use our Shade Temporary Hair Colour Wax?
You can use our product in 3 simple steps:
(1) Make sure your hair is slightly damp for best results
(2) Depending on the length of your hair, you should separate your hair into 4 sections. 
(3) Rub the Shade Colour into your palms and apply to your hair gradually until you receive your desired results.
(4) When you are ready to Remove the Colour from your hair, you can simply wash your hair with shampoo to remove. Since our product is a washable hair wax.
How long does Shade Temporary Hair Colour Wax last in your hair?
The product can be removed whenever you desire, by simply washing your hair with shampoo.
Without washing your hair, the product would last a maximum of 2 weeks but would slightly fade little by little every day.
Is Shade Temporary Hair Colour safe for bleached hair?

We don’t recommend using Shade Colour on Bleached hair since it may leave a slight permanent tint of colour after removing..

Does Shade Temporary Hair Colour transfer?

This is a VERY temporary hair color solution, so some transfer is to be expected.A sleeping bonnet/cap is highly recommended overnight! If our product gets on your hand or clothes it would wash off very easily.

Does Shade Temporary Hair Colour run while sweating or rain?

It depends on the amount of sweat. A normal amount is OK but heavy sweating will cause the product to run. A light drizzle of rain would be OK but heavy rain would cause the product to run because it washes out very easily with water.

Can I flat-iron my hair with Shade Temporary Hair Colour?

We don’t recommend flat-ironing your hair while our product is applied.

Does this work on all hair types?

The product works best on curly, kinky, wavy, coily, locs and short straight hair. Hair Types: 2a, 2b, 2c, 3a, 3b, 3c, 4a, 4b and 4c hair.

Long straight hair may clump together due to the gel-like effect of the product.

Can you go into the rain with our Temporary Hair Colour?

You can but once your hair gets wet the product will run.